Bus dispatchers union reports failures with MTA bus command center systems
TSO/TWU Local 106 President, Philip Valenti interview with CBS News New York, 12-17-2025
TSO/TWU Local 106 President, Philip Valenti interview with CBS News New York, 12-17-2025
After a year of warning the MTA Dept. of Buses managers that there are major problems with the Bus Command Center Radio System and filing a grievance to stop Transit Management from implementing their new model of Dispatching Buses, the Bus Radio System gave out and went into shut downRead more about President Valenti, tells MTA Chairman Lieber to Intervene as Bus Command Center Radio has Systemwide Outage, MTA Board 12-17-2025
Queans Division Chairman Todd Napoletano hit the MTA Board with straight facts today as he explained the significance and vital role Bus Dispatchers play in keeping buses on time and the system running smoothly.
TWU New York Chairman Jose DeJesus (Local 106) and New Jersey Chairman Matt Wright (Local 1400) did an incredible job again this year as the TWU NY/NJ Toy Drive moved to New Jersey. Matt Wright pulled it all together buying thousands toys for needed children. Many of the conference LocalsRead more about 2025-Another Incredible Toy Drive by the NY/NJ TWU State Conference
President Valenti, with Channel 11 News
We have now passed the 24 hours mark where the Bus Radio and Computerized Aided Dispatch (CAD) systems have been down with a systemwide outage. The public should be thankful the the Transit Authority’s plan to remove 26 Dispatchers from the Road and reassign them to the Bus Command CenterRead more about BUS COMMAND CENTER…STILL-NOT IS SERVICE!
We know Queens is in great shape because we have two good men watching the store. District 26 (Queens) Assemblyman Ed Braunstein sits on many committees in Albany and he has been a friend of Local 106 for a few years now and when support is needed we show up.Read more about Queens is in good hands!
The NYC Transit Department of Buses has begun issuing disciplinary write-ups to Bus Dispatchers based on reviews of dispatcher service sheets weeks after the dates in question — without even speaking to the dispatcher involved. This troubling practice raises serious concerns about fairness, transparency, and due process. Dispatchers work inRead more about NYC Transit Department of Buses Targets Dispatchers With After-the-Fact Discipline
From: MTASent: Monday, December 15, 2025 7:15 AMSubject: BCC – BRS CAD & Cecoco Network systemwide outageImportance: High BCC – BRS CAD & Cecoco Network systemwide outage UPDATE Currently, Bus Radio system is down. All operators are instructed to call via landline the numbers are as follows. Bronx Consoles BrooklynRead more about Another Bus Command Center Systemwide Outage!
On Friday December 12th, at 3:14pm the BCC Network and Radio system had a second systemwide outage in the same day. This second outage lasted more than 4 hours. As the new Dept. of Buses management team plans to remove 26 dispatchers from the road and reassign them to theRead more about 2nd BCC Network Systemwide Outage in One Day!